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Delivery and Returns
Taxes are included in the product price.
Customs duties and import fees, where applicable, are the responsibility of the recipient. These charges must be paid prior to delivery.
We ship BHD Compliment accessories worldwide.
Orders are dispatched from Europe via trusted courier services, including DHL, Post Service Group, and Nova Post, depending on the destination country.
Shipping costs are calculated at checkout and may vary depending on the shipping destination.
Each piece is packed with care and attention. Once shipped, you’ll receive a tracking number to follow your new favorite complement home.
Orders usually take 2–10 business days to arrive, depending on the destination country.
Please note that these time frames are estimates, and delays can occur due to customs processing or other unforeseen factors.
You will receive an email notification as soon as your package has been dispatched for delivery.
Each piece we produce is made with great care — crafted especially to protect and celebrate special bags.
Because of the nature of our work, we generally do not accept returns — unless, of course, we’ve made a mistake.
That said, we are only satisfied when you are, so if there’s anything that doesn’t feel right, please don’t hesitate to reach out to us via email.
We promise to treat your concern with the same attention and care we give to every piece we create.